Home · FAQ

Frequently Asked Questions

Everything about booking a first aid or CPR course in Melbourne — certificates, timing, venues and more.

Where exactly is the Melbourne first aid training venue located?

Full Address: Australia Wide First Aid Melbourne, Level 8, 131 Queen Street, Melbourne CBD, VIC 3000

Accessibility: The venue is centrally located in Melbourne CBD, easily accessible from surrounding suburbs including Braybrook, Strathmore, Box Hill, Altona, Clayton, Epping, Eltham, Croydon, Dandenong, Werribee, Ferntree Gully, Sunbury, Melton, Frankston, Cranbourne East.

Public Transport: Accessible via local bus routes. The nearest train station is within a short distance of the venue.

Do you offer weekend and evening first aid courses at Melbourne?

  • Weekend Availability: Yes — Saturday and Sunday sessions
  • Weekday Sessions: Morning and afternoon options
  • Evening Options: Group sessions (10+ participants) on request

Can I book group first aid training at the Melbourne venue?

Yes — we welcome group bookings at Melbourne and can tailor dates/times (including evenings/weekends). For a quote, call 1300 200 747.

What first aid courses are available at Melbourne?

  • HLTAID009 Provide CPR: $59 · 2–3 hours total
  • HLTAID011 Provide First Aid: $119 · 4–6 hours total
  • HLTAID012 Childcare First Aid: $129 · 6–8 hours total

Format: Online theory + face-to-face practical at Australia Wide First Aid Melbourne. RTO 31961. Same-day digital certificate (on successful completion).

How long does a first aid course take at Melbourne?

  • CPR (HLTAID009): 2–3 hours total
  • Provide First Aid (HLTAID011): 4–6 hours total
  • Childcare First Aid (HLTAID012): 6–8 hours total

Complete online theory at your pace, then attend the practical at Australia Wide First Aid Melbourne, Melbourne CBD.

Which suburbs are near the Melbourne venue?

Nearby Suburbs: Braybrook, Strathmore, Box Hill, Altona, Clayton, Epping, Eltham, Croydon, Dandenong, Werribee, Ferntree Gully, Sunbury, Melton, Frankston, Cranbourne East.

Is the Melbourne first aid course online or face-to-face?

All Melbourne first aid courses are delivered in a blended format. You complete the online theory at your own pace, then attend a face-to-face practical session at Australia Wide First Aid Melbourne, Melbourne CBD (VIC 3000). This applies to CPR, Provide First Aid, and Childcare First Aid. Same-day digital certificates are issued on successful completion.

Where is the official Melbourne course page?

Visit https://www.australiawidefirstaid.com.au/vic/melbourne to view dates, pricing and book online 24/7.

What parking options are available at Melbourne?

  • On-site Parking: Available at many venues. Where not available, use nearby street or paid parking.
  • Accessibility: Where provided, disabled parking bays are close to the entrance.
  • Overflow: Use surrounding street or nearby car parks during busy periods.

Which suburbs and areas does the Melbourne venue serve?

Primary Service Area: Braybrook, Strathmore, Box Hill, Altona, Clayton, Epping, Eltham, Croydon, Dandenong, Werribee, Ferntree Gully, Sunbury, Melton, Frankston, Cranbourne East

Extended Coverage: We welcome students from surrounding regions across VIC.

Travel Time: Typically 5–35 minutes from most nearby suburbs.

What payment methods do you accept at Melbourne?

  • Credit & Debit Cards: Visa, Mastercard, American Express
  • Digital Wallets: Apple Pay, Google Pay
  • PayPal
  • Afterpay: Pay in 4 interest-free instalments
  • Corporate Invoicing (business bookings)
  • Direct Bank Transfer

Government Concessions: Available for eligible students — contact us for details.

Price Beat Guarantee: We’ll match or beat any genuine competitor quote on equivalent training.

Is your Melbourne first aid training nationally recognised and who is the RTO?

Yes. All first aid courses delivered at Melbourne are nationally recognised and provided under RTO 31961. Your qualification is valid across Australia once you successfully complete the online theory and in-person practical assessment.

What will I learn in the Melbourne CPR and First Aid practical session?

The practical session at Melbourne is hands-on and assessment-based. You’ll practise and demonstrate core skills such as CPR technique, responding to common emergencies, and first aid scenarios relevant to your course (HLTAID009, HLTAID011, or HLTAID012). Your trainer guides you through each skill before assessment so you feel confident on the day.

What do I need to bring to my Melbourne first aid course?

Please bring a valid photo ID and be ready to show evidence that your online theory has been completed before attending the practical. Wear comfortable clothing suitable for floor-based CPR practice. All training and assessment equipment is provided at Australia Wide First Aid Melbourne, Melbourne CBD.

Which first aid course should I choose in Melbourne?

Choose the course that matches your needs. HLTAID009 Provide CPR is ideal if you only need CPR certification. HLTAID011 Provide First Aid suits workplaces and general first aid requirements. HLTAID012 Childcare First Aid is best for childcare workers, educators, or parents needing infant- and child-focused training. All options include online theory plus a practical session at Australia Wide First Aid Melbourne, Melbourne CBD, with same-day digital certification after successful completion.

STILL HAVE A QUESTION?

Call our team direct — we're happy to help you pick the right course.

+61 7 3437 7500

READY TO BOOK?

See upcoming Melbourne dates and book your course online.

See dates

FIRST AID TERMS

New to first aid? Our glossary explains the key terms and acronyms.

Open glossary